The Parcel Tiếng Việt

The parcel book, off the desk.

Every delivery to the building goes through one counter and gets written on one line. The Parcel keeps that line — and finds it again in a second, with a queue of residents waiting.

The paper book is fine until you have to find something in it.

The cost is all at pickup, with someone standing in front of you.

On paper

Reading back through pages

A resident asks whether anything arrived. The officer turns pages looking for an apartment number that may have been written three different ways, while the next person waits.

In the app

Type the number, see the parcels

The apartment is suggested from the ones already in the book, so it is spelled the same way every time. What is outstanding is on screen before the resident has finished asking.

Built for the counter it sits on

Every decision here came from the same place: one hand is holding a parcel, and the person in front of you is waiting.

Recording a parcel in, in five steps: a parcel arrives at the desk;
                the officer types the apartment number, suggested from the ones
                already in the book; counts the packages; saves a new line, changing
                nothing already written; and it sends itself when there is signal.
Handing a parcel over, in five steps: a resident comes to collect;
                the officer finds the apartment and sees what is waiting; enters how
                many; records who took them, with a signature, a spoken confirmation
                or a photo, or none; and saves another line, drawing down the oldest
                parcels first.
1

Works with no signal

The book lives on the device. A basement mail room with no bars records intake and pickup exactly as normal, and catches up when it can.

2

Nothing is ever deleted

Intake and pickup are both append-only. A mistake is corrected by recording the correction, so the book still shows what was written and who changed it.

3

Residents need no account

Only officers use the app. A line carries an apartment number, not a person — nothing about a resident is stored, so nothing about them can leak.

4

A signature, if you want one

Optional at pickup, captured on the screen, and kept with the line. It works offline like everything else.

5

Handover in one code

Adding an officer is a QR code, eight characters read aloud, or a link. One invite, single use, expiring after four hours.

6

Multi Languages

Per device, not per building — two officers sharing one book can each read it in their own language. Exported reports follow suit.

When a delivery is disputed

Export an apartment's whole history as a PDF — every intake, every pickup, and the running balance between them. Timed on the desk's own clock rather than on whoever happens to be printing it.

Apartment 302 Tower A · generated 08/08 21:29
WhenWhatQtyBalance
05/08 09:14Intake+33
06/08 18:02Pickup · signed−21
07/08 11:40Intake · struck out+11
08/08 20:55Intake+23

A struck-out line is still printed. It is part of what happened, and a record that quietly loses its corrections is not evidence of anything.

Put it on the desk phone

Install it, create the log book, and hand the next officer an invite. Nothing else to set up.